Dotland's Destiny

Have you seen the Visa check card commercial with all the people whirling in circles of activity in a busy deli? That's been Dotland for the last two weeks. All of the Dots (except Blue who is attending a family funeral) and some of the T's (from TS) have been converting libraries from Follay to Destiny. They all seem to be whirling independently, maybe even randomly, loosely choreographed with checklists and post-its and e-mails. Even though it looks like random, frenetic movement, it all meshes smoothly. An e-mail to a T shoots out of a circle of activity, some time later, a Dot grabs the return e-mail and sends it where it needs to go. Like a factory, at the end, there's a stack of converted Follay databases, just waiting for the Destiny delivery man to roll into town and pick them up. The Dot's productivity has stunned the Lime Green Knight. The White Tornado said "You are kicking butt and taking names." "No", said Sage, "We are kicking butt and taking SCHOOLS, not just names!"

There was a Bored Meeting this week. There was the usual parade from "Call to the audience" when person after person, taxpayers, parents, employees, got up to talk about malfeasance, misfeasance and general distrust of Duchy leadership. Listening to the audiotape you can just see the Bored and the Duke staring stonily into space. There was the usual person complaining that their child was harrassed and discriminated against. It is a pain in the butt to go to a Bored meeting, fill out the little card, wait your turn, which won't come because it always runs over time, coming back the next meeting to wait again. I have trouble believing that someone would go to that much trouble to air a completely baseless complaint. Her child probably was discriminated against. One of the other speakers also commented on the total failure of the Duchy grievance process to ever fix ANYTHING. Maybe if the Duchy would force administrators to pay attention and act on employee and parent complaints, we would not need Customer Service Training and Cultural Proficiency. Actually WE don't need the training however apparently the occupants of the Castle could use all of that training plus some classes in basic check balancing. ($700,000 mistake in the books 2 years ago?!) Fortunately, the call to the audience has a time limit so soon the Bored and the Duke had gone back to telling each other how involved, concerned, compassionate, progessive and just all around wonderful they are.